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Refund Policy of our homestay

Cancellations, Changes, Rescheduling, Refunds

We have vaious RATE PLAN​S. These T & C will only be applicable if you book with us directly.

In case, if you book our apartments through any 3rd party like Booking.com, Airbnb, Goibibo, MMT, Vrbo, trip.com, tripadvisor.com and other platforms (portals), than these T & C will not be applicable. In that case, T & C of those portals will be applicable. In case of any clarification, please call us or send us an email. Tariff is given on Book a Room page. Please check if you want to book apartments under  CP REFUNDABLE PLAN OR EP/ NON REFUNDABLE PLAN?

In case, if you do not inform to us, then we will assume CP PLAN WITH 03 Days REFUNDABLE POLICY. 

1. UNDER CP REFUNDABLE PLANS - DAILY & WEEKLY:

a). Terms are 01 day or 24 hours (from Check-In time 12.00 Noon) full money back refund if you cancel the booking 01 day prior to actual Check In time (Indian Standard Time or IST or 12.00 Noon). Then we will refund your 100% money. Please note that our Check in timings are 12.00 Noon. You will bear all transaction charges both ways from the bank or payment collection agency. We do not have any control over that. In this case, you need to provide  us your full bank details. We will never share personal details of our guests to any other person. We will prefer cancelled scanned copy of your bank cheque. It will avoid any mistakes. Typically 07 days may take in refund. It could be earlier too. Refunding money may take 2-3 days. 

But if you do not tell us minimum 01 day before your arrival, then no money will be refunded under any circumstances. 

(i). Daily rates are 10% cheaper on our portal.

(ii). Weekly rates are 10% cheaper on our portal

(iii). Monthly rates are 20% cheaper on our portal.

b). For NO SHOW there will not be any refund or any adjustment.

c). Dates changes can be allowed only when we do not have bookings. Our property must be available for the booking. In this scenario, if our apartment rates  are high then you will pay higher charges. In this, difference will be charged. But in case, if our rates are lower due to promotion or other factors, then we will not refund you the difference.

d). Cancellations, changes will not be done on the phone rather only via email. This is in order to avoid any confusion or misunderstanding.

2. UNDER NON REFUNDABLE PLANS OR EP PLANS DAILY & WEEKLY:

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Under this plan, we will give you 5% discount at the time of booking  on our advertised rates. Tariff given on Book a Room page already has EP Tariff.

a). EP rates are cheaper; hence these rates are non-refundable.. 

b). In this plan, we do not provide breakfast and few other services. However, you can always opt for the breakfast and other services by paying extra money. Please note that breakfast ordered separately will be little more expensive compared to offered along with breakfast under CP Plan.

c). Cancellations, changes are not permitted.

3. UNDER REFUNDABLE CP WEEKLY PLANS:

We provide breakfast and some other services.

4. UNDER EP MONTHLY PLAN:

We do not provide breakfast and also, we do not provide some other services.

5. TIMINGS:

a). All timings are  Indian Standard Timings (IST) GST+5.30  Hrs.

6. GENERAL:

We request you to read carefully.

a). Cancellations, changes will not be done on the phone rather only via email. This is in order to avoid any confusion.

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